MALA Online Education for Libraries - Individual Viewings

The Mid-America Library Alliance offers webcasts for individuals and to groups for staff meetings or staff development days.

Be a MALA Webcast Presenter!

Library Paraprofessional Resources

Red Arrow  Critical Evaluation of Book Reviews: Pat Wagner

Red ArrowCustomer Service at the Library: Steve Wishnak (17:00)

Red Arrow Communication Skills for Front Line Library Staff: Pat Wagner (1:10:00)

Red ArrowEngaging Library Outreach to Underserved Communities: Pat Wagner (1:00:06)

Red ArrowEvolving Public Libraries for the 21st Century and Beyond: Pat Wagner (1:00:06)

Red Arrow The Great Safe Place: Secure Library Workplaces: Pat Wagner (1:00:14)

Red Arrow How to Break the Rules: Offering Great Customer Service to Everyone: Pat Wagner (58:13)

Red Arrow  The Impact of Personality Styles at Work: Tiffany Hentschel (43:22)

Red Arrow Inspiring, Educational and Fun Library Staff Days: Pat Wagner (29:49)

Red Arrow Leading Your Library to Think Outside the Books: Pat Wagner (30:04)

Red Arrow Library Conflict Management for Consenting Adults: Pat Wagner (1:01:25)

Red ArrowMake Your Library NOT the Best Kept Secret in Town: Pat Wagner (30:43)

Red ArrowMake Your Workplace Safe from Bad Behavior: Pat Wagner (1:45:20)

Red ArrowMaking a Stunning First Impression: Library Curb & Counter Appeal: Pat Wagner (1:00:40)

Red ArrowNavigating the Rapids: Myths and Realities of Intergenerational Workplaces: Pat Wagner (53:03)

Red Arrow  Preparing for Your Next Library Job Interview: Tiffany Hentschel

Red Arrow Social Media: Pros and Cons: Pat Wagner (59:25)

Red Arrow  Storytime Elements:  Lisa Campbell (16:12)

Red Arrow TAG, You're It! Teen Advisory Groups in Your Library: Erin Davies (25:35)

Red Arrow Tools to Interact with Patron Challenges with Confidence: Pat Wagner (30:16)

Red Arrow  Transitioning from Buddy to Boss - Tiffany Hentschel (31:00)

Red Arrow  Unlock Your Potential: Presentation Skills Webcast: Gloria Tibbs (45:10)

Red ArrowVirtual Customer Services Strategies: E-mail, Instant Messaging and Social Media: Pat Wagner (59:47)

Red Arrow  After the Internet and E-books: The Future of the Information Society: Pat Wagner (59:44)